We offer a 100% money-back guarantee if for any reason you are not satisfied, for 30 days after your purchase. We will offer replacement, reshipment, or refunds to make sure you are fully satisfied with your order.
To be eligible for a return, your item must be unused and in the same condition that you received it. Please note, if your sword has a laser engraving on the blade, it can't be returned for a full refund unless there is something wrong with the blade on arrival
You will be responsible for paying for your own shipping costs for returning your item, unless it's our mistake. In that case we can pay shipping cost up to 65 usd.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
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At Swords of Northshire, we pride ourselves in our quality work. If for any reason you aren't happy with your purchase, we will make it right! We guarantee you'll love your sword or your money back